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Client results

What working with Nimbus actually looks like.

The names are off these on purpose. A case study spells out exactly how a business is wired, and that's a map we're not handing to competitors or anyone sizing up a target. So you get the full story and the results, minus the logo.

Multisite funeral home · Metro East

Inheriting a mess from a departing MSP, and turning it into one clean network

The situation. The business was changing IT providers across its two locations, and the outgoing MSP did not go quietly. The phones still ran through aging on-premise equipment the old provider had a hand in, years of deferred upgrades had quietly stacked up (tired cabling, patchy wifi), and the alarm system needed some TLC, with no cellular backup in place yet.

What Nimbus did. We started with the phones, redirecting the provider lines, retiring the on-premise PBX the old MSP was tangled up in, and standing up modern VoIP across each site. The two sites stayed two sites, but the phone system made them feel like one office. Then we worked back through the physical layer nobody had touched in years: cabling, wifi coverage, and giving that alarm system the attention it needed, including getting cellular modules added so it finally had a backup path. We integrated the phones with the door-access controllers, and rebuilt the network on a real foundation: VLAN segmentation to keep phones, data, and devices in their own lanes, managed switching and routing, QoS so calls stay clear when the network is busy, and a business-grade firewall with content filtering watching the edge. With the plumbing solid, we moved the office off Google Workspace onto Microsoft 365 and Outlook, retired the on-site NAS in favor of the cloud, and set them up with an AI-ready workspace backed by a data protection agreement. We also pushed out a Level 1 chatbot we built, locked to their tenant alone, so staff have a trusted spot to ask the simple "how do I..." questions and learn as they go, with a quick handoff to a real person when they need one.

The result. One reliable, segmented network in place of a stack of aging parts. Two sites that work like one, phones, doors, and alarm all pulling together, data off the old NAS and in the cloud, and a team on Microsoft 365 with security enforced from the ground up, not a single string left attached to the old provider.

Local nonprofit · Metro East

A cleaner network, faster internet, and tools the board actually uses

The situation. Another organization walking away from a disruptive MSP, this time a local nonprofit working out of two buildings, running on middling coaxial internet, an on-premise server, and a network that had never really been designed, only added to over the years.

What Nimbus did. We swapped the aging phones for modern VoIP, then brought the second building onto the network instead of leaving it on its own island. We upgraded the internet from so-so coaxial to fiber, roughly doubling the speed and giving them balanced upload and download instead of a lopsided connection. The network got the same proper rebuild we give everyone: VLAN segmentation, managed switching and routing, QoS, and a business-grade firewall with content filtering, so the people doing the mission's work are not fighting for bandwidth over wifi to get it done. We retired the on-premise server and moved them fully to the cloud, lifting years of files out of one sprawling shared drive into organized SharePoint sites, and we made Teams genuinely useful for the board: clean meeting recordings with automatic transcription, so decisions get captured without anyone scrambling to take minutes. We also pushed out a Level 1 chatbot we built, locked to their tenant alone, so staff have a trusted spot to ask the simple "how do I..." questions and learn as they go, with a quick handoff to a real person when they need one.

The result. Two buildings on one fast, reliable, properly segmented network, no more on-site server, files organized in the cloud instead of dumped in a single share, and a board that can meet, record, and find what it needs without the technology getting in the way, all on a nonprofit budget.

Keep reading: What Nimbus actually does · Switching IT providers without the drama · Talk to Nimbus · All guides

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