Nimbus is one guy. On purpose.

About the owner

Joe Downer

Nimbus is one guy: me, Joe Downer. Call the number and you don't get a queue or a "success manager." You get the owner, which means you get the one person who can't hide behind an org chart when something goes sideways.

I have been in IT since 1998, back in my Winchester Engineering days, and in managed services since 2018. Somewhere in there I picked up four degrees: a bachelor's in Information Technology and three associates in administrative support, graphic design, and CAD technology (I get curious a lot). The range is the point. Good IT is not just knowing the tools, it is understanding how a business actually runs and saying it in plain English.

Here is the short version of how I got here. I got let go from a couple of MSPs. The first time for being the tech who pushed too hard for the client and didn't play nice enough with sales (turns out "the customer is actually right" is a controversial take in some shops). The second time was better comedy: they talked me into moving to sales because I can talk to people, then kept sliding the finish line, and when I asked to move back to support they decided I wasn't up to their "caliber." This from a crew whose lead support tech was so buried and miserable in his own spec sheets he could barely make eye contact with a client. I wanted things to change faster. They wanted them to change never.

So I built the shop I kept begging them to be. That shop is Nimbus, and it opened in October 2023. Client first, every time. Real security for every client, not a Bronze tier that quietly leaves you exposed (tiered-down security is a sales tactic, not a security model, and I will die on that hill). All of it wrapped in the Nimbus Cyber Suite.

Off the clock, I will clear a pool table on you, and I solve a Rubik's cube in about 90 seconds. Same skill, honestly: see the whole board, know the next move. That's a fair description of the day job, too. Difficult? Maybe. But you want the person guarding your data to be a little difficult.

Curious what it costs? Have a look at the pricing.